En Español | Please use the following information to contact Duke Energy or Piedmont Natural Gas.
Hearing or Speech Impaired: 711 (TTY or TDD Relay Service)
|Duke Energy||Piedmont Natural Gas|
|Outage Information & Natural Gas
|Electric customers can text OUT to 57801 to report an outage from a mobile phone. Be sure to use the mobile phone associated with your account. To stay informed of future power outages, sign up to receive power outage alerts from Duke Energy by texting REG to 57801.
Customers can also call:
||If you smell natural gas or suspect a leak, leave the area immediately and call Piedmont Natural Gas at 800.752.7504 or 911|
|Pay Bill||PAY BY CREDIT, DEBIT, OR E-CHECK||If you need to make an immediate payment, please call us at 800.752.7504|
|High Water and Nuclear Emergencies||800.777.9898|
|Report Environmental Concern||855.355.7042|
|News Center||NEWS CENTER|